Shipping policy
๐ฟ Clean Beauty Charlotte Shipping Policy
Weโre so excited to deliver clean, luxe beauty right to your door! Please review our shipping guidelines before placing an order.
๐ฆ Processing Time
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Orders are processed within 2โ4 business days (excluding weekends and holidays).
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Custom, made-to-order, or pre-order items may take longer; processing times will be noted in the product description.
๐ Shipping Rates & Delivery
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Shipping is calculated at checkout based on your location and order weight.
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We currently ship within the United States. (International shipping coming soon!)
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Estimated delivery times:
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Standard Shipping: 3โ7 business days after processing
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Expedited Shipping: 1โ3 business days after processing
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Please note: delivery times are estimates and may be affected by carrier delays outside our control.
๐ Local Pickup (Midland, NC)
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Local customers may select Free Local Pickup at checkout.
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Pickup details will be sent via email once your order is ready.
๐ Order Tracking
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Once your order ships, you will receive a confirmation email with tracking information.
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Please allow up to 24 hours for tracking updates to appear.
โ Lost, Stolen, or Damaged Packages
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Clean Beauty Charlotte is not responsible for packages lost, stolen, or delayed by the carrier.
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If your order arrives damaged, please contact us within 3 days of delivery with photos, and we will work to resolve the issue.
๐ Returns & Exchanges
For information on returns, please see our [Return Policy].
๐ Contact Us
If you have any questions about your order, email us at cleanbeautyclt@gmail.com