Terms of Service

Effective Date: 9/26/2025
Last Updated: 9/26/2025

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/clean-beauty-clt/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/clean-beauty-clt/privacy_policy).

Welcome to Clean Beauty Charlotte (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and products, whether purchased online, in-store, or through third parties. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Products & Services

  • We offer handcrafted beauty products, boutique items, and professional hair and nail services.

  • All products are for personal use only and not for resale without written permission.

  • Results from our products and services may vary; we make no medical claims.

2. Orders & Payments

  • All orders must be paid in full at the time of purchase.

  • We accept major credit cards, debit cards, and other payment methods listed at checkout.

  • Pricing is subject to change without notice. We reserve the right to refuse or cancel orders if fraud or error is suspected.

3. Shipping & Delivery

  • Processing times are generally 3–5 business days, excluding holidays.

  • Shipping costs and delivery estimates are shown at checkout.

  • We are not responsible for delays caused by carriers, customs, or incorrect addresses provided by customers.

4. Returns & Exchanges

  • Due to the nature of personal care products, all sales are final unless the product arrives damaged or defective.

  • To request a return/exchange for eligible items, contact us within [insert timeframe, e.g., 7 days] of delivery with proof of purchase and photos.

  • Boutique items (clothing/jewelry) may be eligible for store credit or exchange if unworn and in original condition.

5. Appointments & Cancellations

  • Appointments must be booked through our official booking site: www.cleanbeautycharlotte.as.me.

  • Cancellations or reschedules require at least 48 hours notice. Late cancellations or no-shows may result in a fee.

  • We reserve the right to refuse service if safety, health, or behavior concerns arise.

6. Intellectual Property

All logos, designs, product names, and content (photos, videos, text) are the property of Clean Beauty Charlotte and may not be copied, used, or distributed without permission.

7. Limitation of Liability

  • By using our products and services, you acknowledge that ingredients may cause allergic reactions or sensitivities. Please perform patch tests before use.

  • We are not liable for damages, injuries, or losses that result from misuse of products or services.

  • To the maximum extent permitted by law, our liability will not exceed the total purchase price of the product or service.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

9. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services means you accept the updated Terms.

11. Contact Us

For questions, concerns, or support, contact us at:
Clean Beauty Charlotte
Email: cleanbeautyclt@gmail.com
Phone: 980-412-9906
Address: 4551 Highway 24/27 E Unit #1, Midland, NC 28107

12. Disclaimer

  • Our products are not evaluated or approved by the Food and Drug Administration (FDA). They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

  • All content provided on our website, packaging, or marketing is for informational and educational purposes only and should not be taken as medical advice.

  • Please consult with a healthcare professional before using any product if you are pregnant, nursing, or have any medical condition.

  • By purchasing and using our products, you accept full responsibility for their proper use and release Clean Beauty Charlotte from any liability arising from misuse or adverse reactions.